Great concept! Thanks! – Soft Story

By on December 27, 2011, in Soft Stories, Soft Surroundings

Soft Stories are written by Soft Surroundings customers.  Click here to learn how to submit your Soft Story.

Hi Robin! 

I’ve never in my life sent a thank you to a catalog that I have no idea how I got on the mail list for – but thank you! Wow! Please keep them coming!

I am 54 and while I think/feel/look in my mind LOTs younger, let’s be real – I should not look like my teenage daughters. Soft Surroundings catalogBut I love their clothes!

To that point, you offer a great and glorious combination of clothing that doesn’t look like I’m selling out to old lady clothes, plus beauty products I totally need for my skin, and household items that remind me of my other fave catalog, Sundance! What a fantastic and original concept in kind of a run of the mill catalog world!

I’m not sure if this catalog is a new beginning for you, but it’s a great alternative to what is out there, and a novel concept in the world of boring after boring catalog alternative for our age range if we want to step outside of the Antrhopologie world but still want to look, you know, great!

 Even my teenage daughters approve.

Thanks Robin, I look forward to my first purchase.

Take care, 

Sue in Northern California

2
  • Soft Surroundings

    Sandy,

    Thank you for your post. We are sorry to hear about your experience at the store. Your comments are being passed along to our Customer Service department, so we can follow up with you to see how we can resolve this to your satisfaction. We would also like to know which store you visited, so that we may follow up with them as well.

    Thank you for bringing this to our attention.

    Soft Surroundings

  • Sandy

    I received your catalog and fell in love with it. I was very excited to have a store opening the week after I received the catalog. I was so looking forward to shopping in the store. Boy, was I glad I waited. The two items I really wanted, I didn’t get. I shopped, but it was a struggle. I came home with sizes Small, Medium and Large. The quality was so uneven that it was very disheartening. One of the cashmere sweaters I tried on had a hole in it. I do like the clothes that I got and I would shop there again. However, I would never shop from the catalog. It is just too chancy after being in the store.

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